Good day, my dear friends! Thanks for your visiting our website, hope you can find the right LED Lights here; our professional sales team are always there ready to help you, please do not hesitate to contact us at email@example.com at any time as you needed.
We provide a level of service and support that consistently exceed our customer expectations. We always believe: Rule No. 1, Customer is Always Right. And Rule No. 2, If Customer is Wrong, Go Back to Rule No. 1. Please read our "Warranty Policy" as follows :
This warranty statement is valid for All LED lights (include LED tube light, LED panel light, LED light bulb, LED spotlight) manufactured by Stellaray Technology Limited (STELLARAY).
STELLARAY product has a 2-year warranty from the date of shipment from STELLARAY factory, product failure within this period which are related to defective material and/or workmanship will be repaired or completely replaced free of charge to customer.
Excluded from warranty claims is the normal degradation of LED light output over time. Damage of the products through inappropriate or negligent handling can not be claimed under warranty conditions. Freight, handling, insurance charges for sending defective products back to STELLARAY must be paid by customers, while freight, handling, insurance charges for sending the repaired/replaced product back to customer will be paid by STELLARAY.
Products sending back request must be confirmed by STELLARAY before shipment, customer must prepare corresponding documents (for China custom clear use) under STELLARAY guidance. STELLARAY has the right to reject any unconfirmed product-return.
STELLARAY will not be liable for incidental or consequential losses or damages to any nature, including but not limited to lost profits or commercial loss, to the fullest extent that those losses or damages can be disclaimed by law.